Terms & Conditions

Terms & Conditions

Use of the website

By visiting this website and/or purchasing from us you agree to abide by the content of these terms and conditions.

You may only view, download or print pages from this website for your own personal use. The content is subject to change without notice.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Liability

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Accuracy

While we have made our best endeavours to ensure that all information on this website is correct, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Order

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You will receive an e-mail acknowledging your order and an order ID. We may or may not accept your offer at our discretion. If we cannot accept your order we will contact you by email and refund any amount paid to us.

Delivery

We will use a Royal Mail tracked service wherever possible. Delivery costs are included in our prices for shipping within the EU. For destinations outside the EU please contact us for further information.

Returns

You have 14 calendar days to return an item from the date you receive it. The item must be unused and in it’s original packaging. You will be responsible for all shipping costs when returning an item.

Cancellation

Prior to despatch (usually within 4 days) you may contact us to cancel an order. We will refund any amount that we have taken from your credit card.

Refunds

We will inspect your returned item on it’s arrival and notify you of the status of your refund. If approved we will reimburse your credit card for the full purchase amount.

Personal information

When you purchase something from our store we collect the personal information you give us such as your name, address and email address. We will not disclose this information to a third party unless required to do so by law.

Security

We use Realex Payments to provide a secure and reliable payment processing service. Realex payments are approved and certified by many financial institutions. There are several technological layers in place to ensure the confidentiality and integrity of information. All information when in transit is encrypted (128 bits) to ensure the privacy of sensitive information. Realex payments have been accredited with Account Information Security certification by Visa.

Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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